Returns & Refunds Policy

Welfrich Refund Policy and Commitment to Quality

At Welfrich, we are dedicated to providing you with quality products designed to solve specific problems. We stand behind the effectiveness of our offerings and recommend using them for at least 14 days to fully experience their benefits. If, after this trial period, you are not satisfied within the first 30 days of your purchase, please reach out to us at support@welfrich.com for assistance.

Cancellation Policy

You may cancel or make changes to your order within 24 hours of placement. Please be aware that after this period, changes may not be feasible as the order moves to processing. Cancellations within the 24-hour window will be refunded within 7 business days.

30-Day Money Back Guarantee

We are confident in our products and want you to give them a fair try. If you are not satisfied after the initial 14 days, you are covered by our 60-day money back guarantee. Please note that while the product cost is refundable, shipping fees are not.

Initiating a Return

To begin a return process, contact our support team via our Contact Us page, or directly email us at support@welfrich.com. Please provide your order number or the details used during purchase to help us quickly process your return.

Damaged Items

Our products are carefully packaged to avoid damage during shipping. If you receive a damaged item, please inform us within 72 hours of delivery at support@welfrich.com, including a clear photo of the damage. We will assess the situation and, if applicable, send a replacement at no extra cost. Note, we do not cover damages caused by normal wear and tear or misuse.

Shipping and Delivery

We aim for prompt delivery, but please note that delays outside our control, such as courier issues or customs delays, are not our responsibility. Contact the courier directly if there are issues with your delivery. We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is crucial to verify your shipping address at checkout. Errors not reported within 24 hours may not be eligible for a refund or resend.

Policy Modifications

Please note that Welfrich reserves the right to modify this Return & Refund Policy at any time. It is your responsibility to review the latest policy before making a purchase. By continuing to purchase and use our products, you agree to accept this policy.

This policy clearly communicates your rights as a consumer and our commitment to your satisfaction, making the purchasing decision easier and boosting confidence in our products.